The technicians were prompt, courteous ad knowledgeable. The urgency of my situation was handled timely. I haven't had the need for service for several years and 101 will be my go to company for any future needs. Peace of mind for the homebound is paramount.
very kind and understanding when I called.....they were able to install stair lift very quickly.
I have and will recommend them to anyone who is in need of their services. Nice people, local, efficient and understanding.
The quality of the product, a Bruno, Elite stair lift, is excellent as was the installation. Whereas most dealers, and we shopped quite a few, have one model to test, usually the less expensive one, 101 Mobility has both. Should you require emergency service, they have a way to contact them 7/24. Great produce, great installation, great service - you can't go wrong with 101.
Very competent and professional from first contact to finish of installing the stair lift. The total time from calling, setting up appointment, and installation was very quick. Highly recommend 101MOBILITY.
We appreciate the excellent and timely installation of our stair chair lift. We requested it to be ready for the holidays for our parents to use and 101 Mobility really came through for us. They have also serviced my parent's flat lift in their home very timely. They had initially serviced my parent's and because of such great service that is the reason we purchased our stair chair lift for our home from 101 mobility.
Gave them my request for help to get friend in wheelchair into my home. The owner asked for the information to make the recommendations. Found the perfect size ramp and delivered and set up was professional and quick. Pick up was so quick and quite I did not know they were here.
Products are of exceptional quality. The services provided to us were the very best, no complaints at all. Workers were very polite and cleaned up their mess very well, even washed our walls in the bathroom. The paint used to paint the shower ceiling matched our color scheme perfectly!
It was better than having a family member install my ramp. I contacted them online. They called me back next. David Cuffel came out measured gave us an estimate. The ramp was built and installed within 2 weeks. It was as described. Took a few hours to install and adjust. Lawn left in excellent condition. Superb transaction.
Although there was a hiccup with the gate, we are happy with the product and the service. The lift works great and the installers were pleasant, courteous and professional. Thanks to my Jack now has the freedom and independence to come and go when he wants. Thank you
Jack and [NAME REMOVED]
Very courteous and answered all our questions. Gave options to either rent or purchase outright. Installer, Jeremiah, was knowledgeable and cleaned up everything. He was extremely gracious and patient with our aging mother.
I am really glad I found 101 Mobility when I did a google search. Great people and great service. I didn't even know there were various lengths of aluminum ramps that could actually be adjusted for different height thresholds.
You were very responsive to all calls. When there was an issue you were sure to fix it to my satisfaction. I really do appreciate all your help and consideration during this process. You really do offer great customer service with me being in Hospitality I really do appreciate that and value that.
I want to say a big thank you to Jon and Kerry for helping to get to this going for my mother and husband so they can help them get up to our 2nd floor with no problem.... You all made a big difference and will surely recommend other friends and family to you great service. Thanks again. [LAST NAME REMOVED] Familia ...
The whole experience from the initial contact through the installation of the final product was handled professionally . Even when the product delivery was delayed by circumstances beyond their control, John remained professional and kept me informed of the progress. The two installation people were very courteous and diligent. We especially enjoyed the 101 Mobility work van not dressed with some huge graphic. I would not change a thing.
everything about my purchase was very pleasant from the first time we met at my house, to meeting at the 101 showroom to actually review the products to talking to jon on the phone numerous times to watching the technicians installing my stair lift and making sure i tested it up and down and approved of the way it all worked and they made sure i was familiar with the entire system and also ensured me to call if i had any questions or problems. my thanks go out to
jon jeremiah and sam.
101 Mobility allowed me to try out a ramp for a week inside the house. Our house has many step downs and step up. I appreciated the discussions to decide where to put the outside metal ramp. The pros and cons. The two gentlemen helped move the three grilling equipment to its new location. My husband and others enjoyed using the sturdy ramp. My husband and I are also looking forward to the sturdy piece to place over the sliding glass door threshold. The threshold has two different levels. This will make very easy to go into the screen porch and than onto the deck, and finally on to the metal ramp down to the greenhouse. My husband can use his walker and his EZ chair. This is fantastic way for him to be able to get around. We are looking forward to building another ramp from the garage into the great room in the near future.
Very courteous and friendly conversations on phone and with installers.
Installers were professional, courteous, exceptionally easy to work with.
Well mannered and neat in appearance.
101 Mobility provided a service to me that totally solved all my issues.
I will highly recommend you to anyone!
Jon and Kerry took their time with us.
In analyzing our needs, they came up with the perfect solution. They were very patient in answering our hundreds of question. Installers were prompt, courteous, and very neat.
From Sales to Service, Kerry, Jon, Jeremiah and Sam were all wonderful to deal with. The vertical lift has allowed my brother to regain access to his home and family. To see the look of joy and relief on his face as he was able to return home after an extended stay in the hospital was priceless.
I totally would recommend 101 Mobility. Jon Thomas is very knowledgeable,caring, and works with you to get everything you need to care for your loved one. Jerimiah and Sam are just the adorable, respectful, kindest, cleanest and efficient installers I have dealt with. My family and I want to keep dad til his last day on earth and 101 mobility understands and will help you get what you need. Products are high quality and to above our expectations. Our Bruno Chair lifts are safe to get dad up and down stairs and the Ramp....my goodness .....is really a back savor. If you don't go 101 Mobility your going to be sorry. Excellence.
101 Mobility was there for us with outstanding medical equipment to rent when none of the "larger companies" were able to meet our needs. The equipment was brought to the home asap and set up and we were advised on how to use it. I highly recommend 101 mobility for their efficiency, thoroughness, and friendliness!
After intensive research as I do before all purchases indicated 101Mobility to be my choice, a personal meeting with owner Jon sealed the deal on a Bruno Elite stairlift for my parents. Top quality unit, and Jon made the experience easy in every way. The installation was worry free due to the competence, efficiency, cleanliness, and friendliness of installer Jeremiah, and the billing and follow up with owner Kerry was icing on the cake. I could not be happier with my choice, the product, the installation, and I have no concern whatsoever that if service is ever needed I will be glad I chose 101Mobility. [FIRST NAME REMOVED] S. Mooresville, IN.
I received professional and personable services in responding to my elderly aunt's care needs for home.
Jon Thomas went above and beyond to secure equipment for us within a minimal time frame after encountering roadblocks in the discharge process at the hospital. I would highly recommend and now consider 101 Mobility as my go-to resource.
I want to tell you how pleased I was with 101 Mobility’s Customer Service and Knowledge of their product lines! We have two older model Bruno Stairlifts one that was not running at all and the other that was not running well. 101 Mobility was able to do a complete overhaul and get them running almost as good as new. Jeremiah, their Mobility Specialist, spent the extra time to change out a chassis and had our best interest in mind. Jeremiah was extremely friendly and professional. Anyone that needs a mobility or accessibility device should definitely contact 101 Mobility in Indianapolis! THANK YOU!!!
Debbie C., Bainbridge, Indiana
We called other companies before we choose 101 Mobility. One well known company here in Indiana kept telling us to call back, & gave us a big run around. We got on the internet and looked up a stairlift company for a Bruno lift & called the 1-800 Number for Bruno. They gave us 101 Mobility-Indianapolis’ phone number. This was the best day of our lives. They were very courteous & understanding to our problem. They scheduled an appointment to come to our home (it was 60 miles from their office). They were wonderful, this is the most caring company we have ever used. They were always on time & wanted to make sure we were totally satisfied with the installation & their work. What wonderful people! We would recommend them to everyone. This company is truly a blessing to seniors & disabled people.
Teresa F., Anderson, IN
My father is doing great and the stairlift is fantastic! We are so grateful for your company and the great job with the installation. We could not have asked for a better choice!
Cindy, Indianapolis, IN
Jeremiah came to our house for a repair on our stair lift. We could not be happier with his professionalism and knowledge. Jeremiah was thorough and went above and beyond explaining to us what he was doing and why he was doing it. Our chair lift is working and in the future if we have any other mobility needs we will make it a point to call 101 Mobility.